Terms & Conditions
Last updated: September 14, 2026
Agreement
By accessing or using the BookSmart by Joella website, you agree to these terms. If you do not agree, please do not use the site.
Informational purposes only
The content on this website is general information about our services. It is not accounting, tax, financial, or legal advice, and it does not create a professional relationship between you and BookSmart by Joella. Tax and accounting rules change and vary by situation — do not act on anything here without professional advice specific to your circumstances.
Engagement of services
A professional relationship begins only when a written engagement letter is signed by both parties. That engagement letter defines the scope of services, fees, responsibilities, and term, and it controls if it conflicts with anything on this website.
Client responsibilities
Our work depends on the completeness and accuracy of what you provide. You are responsible for the accuracy of the records, documents, and representations you give us, for reviewing deliverables, and for meeting your own filing and payment deadlines. We are not responsible for penalties, interest, or losses arising from incomplete, inaccurate, or late information.
Fees and payment
Fees are set out in your engagement letter. Invoices are due on the terms stated there. We may suspend work on past-due accounts.
No guarantee of outcome
We do not guarantee any particular tax outcome, refund amount, financial result, or that returns will not be examined by a taxing authority.
Intellectual property
All content on this site — text, graphics, logos, and design — is owned by BookSmart by Joella and may not be copied, reproduced, or used without written permission.
Third-party tools
We may use third-party software and platforms to deliver services. Your use of those tools may be subject to their own terms, and we are not responsible for their availability, performance, or acts.
Limitation of liability
To the fullest extent permitted by law, BookSmart by Joella's liability arising out of or relating to this website or our services is limited to the fees you paid for the specific service at issue. We are not liable for indirect, incidental, consequential, or punitive damages.
Website availability
We aim to keep the site available and accurate but make no warranty that it will be uninterrupted, error-free, or current.
Governing law
These terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law rules.
Changes
We may update these terms at any time. Continued use of the site after changes constitutes acceptance.